Service Technician (Flat Rate) (60226)

P & G CHEVROLET LLC; Town of Charlotte (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Parks Chevrolet Charlotte is seeking a skilled auto technician to join their service team in Charlotte, NC. You will perform maintenance and repairs to dealership standards, diagnose systems, and conduct multi-point inspections to keep vehicles safe and reliable.

You will work a day shift in a full-time role, using diagnostic tools and MPI/AutoPoint software, with ongoing manufacturer training and a focus on quality and customer satisfaction.

Qualifications

• At least 2 years of mechanical experience required.
• Excellent communication service skills and essential computer skills.
• Team player who enjoys working in a fast-paced environment.
• A high level of motivation and demonstrated ability to learn and succeed.
• Ability to read and comprehend instructions and information.
• Proven knowledge of vehicle mechanical operations.
• Valid driver's license with a good driving record.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections
• Execute the service SOP (Standard Operating Procedures) at all times
• Utilize AutoPoint and keep all repair orders up to date and strive to maintain at least two recommendations per vehicle
• Fix the vehicle right the first time! Make quality checks after each repair
• Saves and tags parts of the job if under warranty or if requested by the customer
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
• Clock on and off all repair orders as required
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Participate in manufacturer-sponsored training programs, schools, and events
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins
• Report machinery malfunctions or defects to supervisor
• Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicles
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area

Skills

Mechanical experience

Communication skills

Team player

Motivated and quick learner

Read and comprehend instructions

Valid driver's license

Education

Not specified

Tools

MPI

AutoPoint

Job description

Job Details

Job Location: Parks Chevrolet Charlotte - Charlotte, NC 28262

Position Type: Full Time

Education Level: Not Specified

Job Shift: Day Shift

Job Category: Skilled Labor - Trades

Job Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections
• Execute the service SOP (Standard Operating Procedures) at all times
• Utilize AutoPoint and keep all repair orders up to date and strive to maintain at least two recommendations per vehicle
• Fix the vehicle right the first time! Make quality checks after each repair
• Saves and tags parts of the job if under warranty or if requested by the customer
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
• Clock on and off all repair orders as required
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Participate in manufacturer-sponsored training programs, schools, and events
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins
• Report machinery malfunctions or defects to supervisor
• Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicles
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area

Job Qualifications

• At least 2 years of mechanical experience required
• Manufacturer certification is a plus but not required. We train and grow our own
• Excellent communication service skills and essential computer skills
• Team player who enjoys working in a fast-paced environment
• A high level of motivation and demonstrated ability to learn and succeed
• Ability to read and comprehend instructions and information
• Proven knowledge of vehicle mechanical operations
• Valid driver's license with a good driving record