Automotive Service Technician

Kia of Old Saybrook; Old Saybrook (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401(k) with employer match

Training & development

BetterHelp

Job summary

Kia of Old Saybrook is seeking an experienced Automotive Technician to diagnose, maintain, and repair a wide range of vehicle systems in a busy dealership environment.

You will collaborate with Service Advisors to communicate findings, provide accurate labor estimates, and complete warranty repairs according to factory specifications, while upholding safety and quality to ensure exceptional customer service.

Qualifications

• Experience diagnosing, maintaining, and repairing a wide range of automotive systems.
• Familiarity with dealership procedures and manufacturer service standards is valued.
• Ability to follow detailed instructions and communicate findings clearly.

Responsibilities

• Efficiently perform work on repair orders in line with dealership and manufacturer standards.
• Conduct test-drives and evaluate vehicle systems using diagnostic tools and equipment.
• Diagnose, maintain, and repair engines, transmissions, electrical, steering, suspension, brakes, and HVAC.
• Collaborate with Service Advisors to provide labor estimates and recommend services.
• Execute warranty repairs per manufacturer specs and ensure quality workmanship.
• Uphold safety protocols and standards to minimize vehicle downtime.

Skills

Diagnostic tool usage

Teamwork & communication

Problem solving & initiative

Safety & compliance

Attention to detail

Education

ASE Master Technician or Factory Trained

Job description

WE OFFER

• Competitive compensation structure, including a base salary plus commission.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off program, including vacation and company-recognized holidays.
• Ongoing training and professional development to support career advancement.
• Matching 401(k) retirement plan with employer matching contributions.
• BetterHelp

RESPONSIBILITIES

• Efficiently perform all work specified on repair orders in strict adherence to dealership and manufacturer standards.
• Conduct comprehensive test-drives and systematically evaluate vehicle systems using advanced diagnostic tools and specialized service equipment.
• Expertly diagnose, maintain, and repair complex automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.
• Collaborate closely with Service Advisors to communicate findings, provide accurate labor time estimates, and recommend additional services when necessary.
• Execute warranty repairs in full compliance with manufacturer specifications, ensuring quality workmanship and customer satisfaction.
• Uphold safety protocols and technical standards to maintain operational excellence and minimize vehicle downtime.

REQUIREMENTS

• Automotive Service Experience: Previous experience in diagnosing, maintaining, and repairing a wide range of automotive systems is preferred, including engines, transmissions, electrical, suspension, brakes, and HVAC systems. Familiarity with dealership procedures and manufacturer service standards is highly valued.
• Technical Proficiency: Skilled in the use of diagnostic tools, specialized service equipment, and test-driving procedures to accurately identify vehicle issues and perform high-quality repairs.
• Teamwork & Communication: Strong ability to collaborate effectively with Service Advisors, technicians, and other team members. Capable of following detailed instructions, maintaining clear communication, and delivering exceptional customer service.
• Problem-Solving & Initiative: Demonstrates sound judgment in assessing repair needs, recommending additional services, and providing accurate labor time estimates. Ability to troubleshoot complex automotive issues efficiently.
• Licensing & Compliance: Must hold a valid U.S. driver's license and adhere to all safety, regulatory, and manufacturer guidelines during service procedures.
• Professionalism & Work Ethic: Committed to delivering precise, timely, and reliable service, maintaining a clean and organized work environment, and upholding the reputation of the dealership.
• ASE Master Technician or Factory Trained Preferred