Service Technician

Paycom; Greenville (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

Paycom in Greenville, SC is seeking a skilled Automotive Technician to perform maintenance and repairs on vehicles, following dealership standards and warranty guidelines. You will diagnose issues across engine, transmission, electrical, brakes, and climate control systems.

Responsibilities include multi-point inspections, test driving, keeping repair orders up to date, communicating with service advisors and customers in plain language, and maintaining a clean, safe work environment.

Qualifications

• 2+ years of mechanical experience required.
• Excellent communication and customer service skills.
• Essential computer skills for service software and digital check sheets.

Responsibilities

• Perform maintenance and repair orders to dealership standards and warranty specs.
• Diagnose, maintain, and repair vehicle systems (engine, transmission, electrical, steering, suspension, brakes, A/C).
• Conduct multi-point inspections and test-drive vehicles after repairs.
• Explain diagnoses and required repairs in plain language to service advisors and customers.
• Input vehicle recommendations and complete check sheets in MPI.
• Keep repair orders up to date and maintain a clean, safe work area.
• Adhere to SOPs and participate in manufacturer-sponsored training.

Skills

Mechanical experience

Communication

Computer skills

Team player

Valid driver's license

Education

Manufacture certification (preferred)

Tools

AutoPoint

MPI

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record