Mobile Service Technician

Parks Chevrolet Charlotte; Charlotte (NC); On-site; USD 42,000 - 68,000; Full time

Job summary

Parks Chevrolet Charlotte is seeking a skilled Service Technician to perform maintenance and repairs per dealership standards. You will diagnose, inspect, and repair vehicle systems, conduct multi-point inspections, and test-drive vehicles to verify repairs.

Excellent communication and computer skills are essential, along with at least 2 years of mechanical experience. We offer training and growth opportunities.

Qualifications

• At least 2 years of mechanical experience.
• Certification is a plus, training provided.
• Strong communication and computer skills.
• Team player in a fast-paced environment.
• Motivated with quick learning ability.
• Ability to read and comprehend instructions.
• Solid knowledge of vehicle mechanics.
• Valid driver’s license with clean record.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections.
• Execute the service SOP (Standard Operating Procedures) at all times.
• Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
• Fix the vehicle right the first time! Make quality checks after each repair.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs.
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment.
• Clock on and off all repair orders as required.
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
• Reports machinery malfunctions or defects to supervisor.
• Ensure the customer’s vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area

Skills

Mechanical experience

Communication skills

Computer skills

Team player

Valid driver’s license

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record