Service Technician

Parks Chevrolet Charlotte; Charlotte (NC); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Parks Chevrolet Charlotte is seeking an experienced automotive technician to perform maintenance and repairs to manufacturer standards in a busy dealership setting.

You will diagnose and fix vehicle systems, conduct multi-point inspections, and communicate diagnoses clearly to service advisors and customers. Training opportunities are available as the shop embraces evolving vehicle technology.

Qualifications

• At least 2 years of mechanical experience
• Valid driver's license with a clean record
• Excellent communication and customer service skills
• Team player who thrives in a fast-paced environment
• Proficient computer skills
• Ability to read and comprehend instructions

Responsabilités

• Perform work specified on maintenance and repair orders with efficiency and dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle systems including engine, transmission, electrical, steering, suspension, brakes, and air-conditioning
• Perform multi-point inspections
• Explain diagnoses and required repairs in non-technical terms to service advisors and customers
• Test-drive vehicles before and after repairs and use diagnostic tools
• Keep repair orders up to date and strive for at least two recommendations per vehicle
• Adhere to SOPs and participate in manufacturer training
• Input and track parts pricing and availability in MPI notes
• Maintain a clean, safe work area and report safety issues

Connaissances

Mechanical experience

Driver's license

Communication skills

Team player

Computer skills

Read instructions

Description du poste

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record