Mobile Service Technician (60873)

P & G CHEVROLET LLC; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Parks Chevrolet Charlotte in Charlotte, NC is seeking a skilled technician for full-time work on maintenance and repairs. The role involves diagnosing, maintaining, and repairing vehicle systems, performing multi-point inspections, and adhering to dealership standards.

Responsibilities include explaining repairs to advisors and customers, timing estimates, test-driving vehicles with diagnostic tools, and keeping MPI records up to date. Training is provided to grow within the company.

Qualifications

• At least 2 years of mechanical experience.
• Manufacture certification is a plus but not required; we train and grow our own.
• Excellent communication and computer skills.
• Team player in a fast-paced environment.
• Valid driver's license with a good driving record.
• Ability to read and comprehend instructions and information.

Responsibilities

• Perform work on maintenance and repair orders to dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle systems (engine, transmission, electrical, brakes, etc.).
• Perform multi-point inspections.
• Explain repairs and provide time estimates to service advisors and customers.
• Test-drive vehicles and use diagnostics tools.
• Log repair orders and manage MPI notes.
• Learn new technical information in formal training sessions.
• Maintain clean work area and follow safety recalls.

Skills

Mechanical experience

Communication skills

Computer skills

Team player

Motivation to learn

Ability to read instructions

Vehicle knowledge

Valid driver's license

Job description

Job Details:

Job Location: Parks Chevrolet Charlotte - Charlotte, NC 28262,

Position Type: Full Time,

Education Level: Not Specified,

Job Shift: Day Shift,

Job Category: Skilled Labor - Trades,

Job Responsibilities:

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections
• Executes the service SOP (Standard Operating Procedures) at all times.
• Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
• Fix the vehicle right the first time! Make quality checks after each repair.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
• Clock on and off all repair orders as required
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Participates in manufacturer-sponsored training programs, schools, and events.
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
• Reports machinery malfunctions or defects to supervisor.
• Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area

Qualifications:

• At least 2 years of mechanical experience required
• Manufacture certification is a plus but not required. We train and grow our own!
• Excellent communication service skills and essential computer skills.
• Team player who enjoys working in a fast-paced environment.
• A high level of motivation and demonstrated ability to learn and succeed
• Ability to read and comprehend instructions and information
• Proven knowledge of vehicle mechanical operations
• Valid driver's license with a good driving record