Mobile Sales & Tech Solutions—Growth Path

T-Mobile; Greenville (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and recommend service plans while developing customer interaction and digital tool skills. The role includes on-the-job training, competitive pay starting at $18/hour plus training pay, and opportunities for stock grants and benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and recommend service plans while developing customer interaction and digital tool skills. The role includes on-the-job training, competitive pay starting at $18/hour plus training pay, and opportunities for stock grants and benefits.