Mobile Sales Specialist - In-Store Tech

T-Mobile; Elgin (IL); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical, dental, and vision insurance

Job summary

T-Mobile is hiring a Mobile Associate (Store-in-Store) to energize National Sales partner locations with the T-Mobile brand. You will engage customers, assess needs, and demonstrate wireless solutions in a high-traffic environment.

You will train on store processes, master Be Back flows, and contribute to a best-in-class customer experience while meeting sales and service metrics. Benefits and growth are highlighted in our Total Rewards package.

Qualifications

• Customer Satisfaction: passionate advocate delivering positive customer experiences.
• Team Building: collaborate with peers and store leaders to resolve issues.
• Retail Sales: compete to meet sales targets in a fast-paced environment.

Responsibilities

• Proactively engage customers in a high-traffic retail setting, educate on T-Mobile solutions and showcase value.
• Leverage digital self-serve tools during customer interactions and onboarding to demonstrate benefits.
• Complete training on in-store processes, promotions, and systems; assist with on-site operations and asset security.
• Build rapport with customers and leadership to support account setup, device support, and servicing.

Skills

Customer satisfaction

Team building

Retail sales

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate (Store-in-Store) to energize National Sales partner locations with the T-Mobile brand. You will engage customers, assess needs, and demonstrate wireless solutions in a high-traffic environment.

You will train on store processes, master Be Back flows, and contribute to a best-in-class customer experience while meeting sales and service metrics. Benefits and growth are highlighted in our Total Rewards package.