Mobile Sales Pro — In-Store Wireless Expert

T-Mobile US Inc.; Missouri City (TX); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Disability insurance

Life insurance

Transit discounts

Descripción de la vacante

T-Mobile USA, Inc. is hiring Mobile Associates to join our Retail Team of Experts. You’ll help customers navigate shopping journeys online and in-store, perform hands-on tech demonstrations, and tailor solutions that fit each lifestyle.

Expect fast-paced learning, ongoing training, and a focus on delivering exceptional customer experiences. Role emphasizes teamwork, communication, and a customer-first mindset.

Formación

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience; retail environment preferred.

Responsabilidades

• Assist customers in shopping online or in-store, delivering world-class service.
• Demonstrate latest technology and tailor solutions in-store for customers.
• Engage in side-by-side selling to find personalized device and service plan options.
• Maintain composure, integrity, and compassion when addressing customer needs.
• Collaborate with colleagues across channels to resolve issues and enhance the customer experience.

Conocimientos

Customer service

Sales

Communication

Team player

Problem solving

Age 18+

US work eligibility

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is hiring Mobile Associates to join our Retail Team of Experts. You’ll help customers navigate shopping journeys online and in-store, perform hands-on tech demonstrations, and tailor solutions that fit each lifestyle.

Expect fast-paced learning, ongoing training, and a focus on delivering exceptional customer experiences. Role emphasizes teamwork, communication, and a customer-first mindset.