Mobile Sales Pro: Growth, Stock Grants & Benefits

T-Mobile USA; Puerto Rico; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Stock grants

Stock purchase plan

Paid holidays

Parental leave

Family support

Job summary

T-Mobile USA is seeking a retail associate to engage customers, demonstrate wireless products, and support sales in a fast-paced environment. The role emphasizes building customer relationships and ongoing product knowledge through hands-on experience and training.

Ideal candidates have a High School diploma and some retail or customer service exposure, with a focus on communication, collaboration, and problem-solving.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.
• Strong collaboration and communication skills.
• Knowledge of mobile telecom products and services.
• Willingness to learn through training.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction.
• Assist customers in selecting personalized device and service solutions that meet their needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Product knowledge

Mobile telecommunications

Collaboration

Needs identification

Sales techniques

Technical demonstrations

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a retail associate to engage customers, demonstrate wireless products, and support sales in a fast-paced environment. The role emphasizes building customer relationships and ongoing product knowledge through hands-on experience and training.

Ideal candidates have a High School diploma and some retail or customer service exposure, with a focus on communication, collaboration, and problem-solving.