Mobile Sales Pro — Elevate Tech & Customer Experience

T-Mobile; Wisconsin Dells (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

Annual stock grant

Employee stock purchase plan

Benefits package

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment, building product knowledge and guiding shoppers through their options.

This role emphasizes customer interaction, digital tool usage, and collaboration with colleagues across channels, with on-the-job training and opportunities to contribute to team goals. Candidates must be at least 18, legally eligible to work in the United States, and have a High School

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver tailored solutions.
• Demonstrate network features, service plans, and product benefits using digital tools.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment, building product knowledge and guiding shoppers through their options.

This role emphasizes customer interaction, digital tool usage, and collaboration with colleagues across channels, with on-the-job training and opportunities to contribute to team goals. Candidates must be at least 18, legally eligible to work in the United States, and have a High School