Retail Mobile Associate — Stock Grant Eligible & Growth

T-MOBILE USA, Inc.; Fort Worth (TX); On-site; USD 44,083,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grant

Employee stock purchase

Paid time off

Holidays

Parental leave

Transit benefits

Mobile discounts

Job summary

T-Mobile USA, Inc. is hiring for a role supporting retail operations and engaging customers in a fast-paced environment. You will deliver personalized device and service solutions, using digital tools to show network coverage and benefits.

The position emphasizes training, relationship-building, and contributing to a seamless customer experience. Compensation includes an hourly base pay with training pay, guaranteed earnings, and eligibility for annual stock grants.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role supporting retail operations and engaging customers in a fast-paced environment. You will deliver personalized device and service solutions, using digital tools to show network coverage and benefits.

The position emphasizes training, relationship-building, and contributing to a seamless customer experience. Compensation includes an hourly base pay with training pay, guaranteed earnings, and eligibility for annual stock grants.