Mobile Sales Associate – Stock Grant Eligible

T-Mobile US Inc.; Leesburg (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

T-Mobile USA is seeking a Mobile Associate to engage customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, with emphasis on service plan recommendations and digital tools.

Role requires strong communication, sales, and problem-solving skills, plus ability to multitask and work well with others. Eligible for benefits including medical, dental, vision, 401(k), stock grants, and paid time

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail (preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to engage customers in a fast-paced retail environment. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, with emphasis on service plan recommendations and digital tools.

Role requires strong communication, sales, and problem-solving skills, plus ability to multitask and work well with others. Eligible for benefits including medical, dental, vision, 401(k), stock grants, and paid time