Mobile Retail Tech Sales Specialist

T-MOBILE USA, Inc.; Iowa (LA); On-site; USD 20,457 - 29,136; Full time

Job summary

T-MOBILE USA, Inc. is seeking a retail operations associate in Iowa to engage customers and facilitate their technology and service needs. This role focuses on building product knowledge and assisting customers in a fast-paced shopping environment. Candidates must have a High School Diploma/GED and a passion for customer service. The position offers an hourly base pay of $18.00 plus training pay. Join a dynamic team dedicated to delivering exceptional customer experiences.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions.
• Use digital tools for customer engagement.
• Complete training on retail processes and wireless technology.
• Collaborate with team members to support customer experience.

Skills

Customer advocacy

Sales proficiency

Ability to learn and share ideas

Balancing customer needs and performance

Education

High School Diploma/GED

Customer service/sales experience (Preferred)

Job description

T-MOBILE USA, Inc. is seeking a retail operations associate in Iowa to engage customers and facilitate their technology and service needs. This role focuses on building product knowledge and assisting customers in a fast-paced shopping environment. Candidates must have a High School Diploma/GED and a passion for customer service. The position offers an hourly base pay of $18.00 plus training pay. Join a dynamic team dedicated to delivering exceptional customer experiences.