Mobile Retail Specialist - Grow to Mobile Expert

T-MOBILE USA, Inc.; Cedar Falls (IA); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Paid time off and holidays

Job summary

T-MOBILE USA, Inc. is looking for a Retail Associate to support operations by engaging customers and fulfilling their technology needs in a fast-paced environment. Responsibilities include enhancing customer understanding through product demonstrations and achieving customer satisfaction.

The ideal candidate has a High School Diploma and at least 6 months of customer service or sales experience. Full-time employees earn a base pay starting at $20/hour and are eligible for various benefits, including health insurance, stock grants, and tuition assistance.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Perform additional duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for a Retail Associate to support operations by engaging customers and fulfilling their technology needs in a fast-paced environment. Responsibilities include enhancing customer understanding through product demonstrations and achieving customer satisfaction.

The ideal candidate has a High School Diploma and at least 6 months of customer service or sales experience. Full-time employees earn a base pay starting at $20/hour and are eligible for various benefits, including health insurance, stock grants, and tuition assistance.