Mobile Retail Sales Pro — Training Pay, Stock Grant Eligible

T-Mobile USA; New York (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock grants

Paid time off

Job summary

T-Mobile USA is hiring for a Mobile Associate role in the United States. You will engage customers, demonstrate technology, and guide them through service plans while developing skills in digital tools and customer service. The position supports a fast-paced retail environment with a focus on customer satisfaction.

Benefits include base pay, annual incentives, stock grants, and comprehensive health and financial plans. Training offered to expand product knowledge and sales capabilities.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Must be 18 years or older and legally permitted to work in the U.S.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties and projects as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Education

High School Diploma/GED

Legally authorized to work in the United States

Tools

Digital tools

Job description

T-Mobile USA is hiring for a Mobile Associate role in the United States. You will engage customers, demonstrate technology, and guide them through service plans while developing skills in digital tools and customer service. The position supports a fast-paced retail environment with a focus on customer satisfaction.

Benefits include base pay, annual incentives, stock grants, and comprehensive health and financial plans. Training offered to expand product knowledge and sales capabilities.