Mobile Retail Sales Pro — Training Pay & Stock Grant

T-Mobile; Centereach (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Money coaches

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. in Centereach, NY is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and satisfaction. The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with a focus on achieving high customer satisfaction and effective use of

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Centereach, NY is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to foster loyalty and satisfaction. The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with a focus on achieving high customer satisfaction and effective use of