Mobile Retail Sales Pro: Tech Solutions & Service

T-Mobile; Manitowoc (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Family leave

Job summary

At T-Mobile, we invest in YOU and welcome you to grow in a fast-paced retail environment. As a Mobile Associate, you’ll engage customers, demonstrate wireless technology, and recommend service plans to fit individual needs.

With a High School Diploma and 6 months of customer service or sales experience, you’ll complete trainings to master retail processes and digital tools, earning competitive pay and access to benefits, stock grants, and performance incentives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Change Agility

Customer Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in YOU and welcome you to grow in a fast-paced retail environment. As a Mobile Associate, you’ll engage customers, demonstrate wireless technology, and recommend service plans to fit individual needs.

With a High School Diploma and 6 months of customer service or sales experience, you’ll complete trainings to master retail processes and digital tools, earning competitive pay and access to benefits, stock grants, and performance incentives.