Mobile Retail Sales Pro — Tech Solutions & Service

T-Mobile; Galveston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

T-Mobile in Texas is seeking an enthusiastic retail teammate to assist customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while gaining skills in digital tools, service plans, and wireless technology innovations. Training is provided, and teamwork is valued to ensure a standout customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Change agility is required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Change Agility

Digital tools

Education

High School Diploma/GED

Tools

POS systems

Job description

T-Mobile in Texas is seeking an enthusiastic retail teammate to assist customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate features, and guide customers through their shopping journey while gaining skills in digital tools, service plans, and wireless technology innovations. Training is provided, and teamwork is valued to ensure a standout customer experience.