Mobile Retail Sales Pro — Tech Solutions & Service

T-Mobile; Euless (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

T-Mobile in Texas is seeking a Retail Sales Associate to engage customers and support technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, complete required training, and collaborate with teammates to deliver an outstanding shopping experience and foster customer loyalty. This role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by satisfaction and sales performance.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile in Texas is seeking a Retail Sales Associate to engage customers and support technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, complete required training, and collaborate with teammates to deliver an outstanding shopping experience and foster customer loyalty. This role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by satisfaction and sales performance.