Mobile Retail Sales Associate — Elevate Customer Experience

T-Mobile; Little Rock (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers in-store, demonstrate technology and service options, and guide them through their shopping journey.

The role emphasizes building product knowledge and delivering personalized solutions in a fast-paced retail setting. Successful candidates will have strong communication, teamwork, and a passion for helping customers, with at least 18 years of age and legal work authorization in the United States.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Legally authorized to work in the United States.
• At least 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Teamwork

Professionalism

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers in-store, demonstrate technology and service options, and guide them through their shopping journey.

The role emphasizes building product knowledge and delivering personalized solutions in a fast-paced retail setting. Successful candidates will have strong communication, teamwork, and a passion for helping customers, with at least 18 years of age and legal work authorization in the United States.