Mobile Retail Associate — Tech Sales + Stock Grants

T-Mobile US Inc.; Newark (NJ); Presencial; USD 23 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Resumo da oferta

T-Mobile USA, Inc. is an Equal Opportunity Employer. The role supports retail operations by engaging customers and facilitating technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training and advancement opportunities. Hourly base pay is $20.50, plus $5.00 per hour training pay. After training, incentives can bring earnings; annual stock grants and a 401(k) plan are

Qualificações

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)
• Ability to interact with customers and use digital tools to demonstrate solutions.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conhecimentos

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

18+ age

Legal to work in US

Formação académica

High School Diploma/GED

Ferramentas

Digital tools

Descrição da oferta de emprego

T-Mobile USA, Inc. is an Equal Opportunity Employer. The role supports retail operations by engaging customers and facilitating technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training and advancement opportunities. Hourly base pay is $20.50, plus $5.00 per hour training pay. After training, incentives can bring earnings; annual stock grants and a 401(k) plan are