Mobile Recall Repair Technician

MarketSource; St. Louis (MO); On-site; USD 27,552,000 - 41,328,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Life & AD&D insurance

Disability

HSA & DCFSA

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

MarketSource seeks a Recall Repair Specialist to drive to customer locations, educate vehicle owners on recalls, and perform on-site repairs per guidelines. You’ll travel within your area, engage customers face-to-face, obtain authorization, and document outcomes in internal systems.

Training is provided, with light mechanical knowledge recommended. The role emphasizes independent work, strong communication, and meeting field goals, with Saturday work and some travel required.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license and reliable transportation.
• 1–3+ years of customer service/sales experience.
• Light mechanical or tool knowledge.
• Ability to obtain required mobile repair certifications.
• Comfortable working independently.
• Willing to work Saturdays and occasional travel.
• Strong communication and follow-up skills.
• Physical ability to get in and out of vehicle, ascend/descend stairs, work outdoors, lifting up to 20 lbs.

Responsibilities

• Get out in the field and connect with vehicle owners face-to-face.
• Explain recall importance and urgency to customers.
• Obtain customer authorization and explain the repair process clearly.
• Perform mobile recall repairs following manufacturer guidelines.
• Answer questions, ease concerns, and handle objections.
• Document completed repairs, parts usage, and outcomes in internal systems.
• Work independently while meeting goals and making an impact.

Skills

Customer service

Sales experience

Light mechanical knowledge

Tool knowledge

Automotive technician background

Bilingual (English/Spanish)

Independent worker

Willing to travel Saturdays

Strong communication

Physical stamina

Education

High School Diploma or equivalent

Tools

Basic tools

Job description

MarketSource seeks a Recall Repair Specialist to drive to customer locations, educate vehicle owners on recalls, and perform on-site repairs per guidelines. You’ll travel within your area, engage customers face-to-face, obtain authorization, and document outcomes in internal systems.

Training is provided, with light mechanical knowledge recommended. The role emphasizes independent work, strong communication, and meeting field goals, with Saturday work and some travel required.