Mobile Patient Services Rep – Front Desk & Scheduling

The Vancouver Clinic; Vancouver (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Total Rewards Program

401k with employer matching up to 4%

Medical, dental, vision benefits

Job summary

Vancouver Clinic is seeking a Patient Services Representative (Mobile) to provide friendly, efficient front desk support at Salmon Creek 1 in Vancouver, WA. Responsibilities include greeting patients, collecting co-pays, obtaining insurance information, answering calls, and scheduling appointments.

The role requires a high school diploma, with at least 1 year of customer service and medical front office experience preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Minimum 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and strong keyboarding abilities.

Responsibilities

• Greet and assist patients and families at the front desk.
• Collect co-pays and obtain/verify insurance information.
• Answer phones and schedule appointments.
• Maintain a positive, efficient patient flow in a fast-paced environment.
• Work collaboratively with team members to deliver outstanding patient service.

Skills

Customer service

Phone skills

Keyboarding

Teamwork

Multitasking

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic is seeking a Patient Services Representative (Mobile) to provide friendly, efficient front desk support at Salmon Creek 1 in Vancouver, WA. Responsibilities include greeting patients, collecting co-pays, obtaining insurance information, answering calls, and scheduling appointments.

The role requires a high school diploma, with at least 1 year of customer service and medical front office experience preferred.