Medical Front Desk Specialist - Patient Care & Scheduling

The Vancouver Clinic, Inc. P.S.; Vancouver (WA); On-site; USD 24,000 - 33,000; Full time

Job summary

The Vancouver Clinic is seeking a Front Desk Representative for our 87th Ave location in Vancouver, WA. You will warmly greet patients and families, collect co-pays, gather insurance information, answer phones, and schedule appointments in a fast-paced, team-oriented environment. Schedule: Monday–Friday 8:00 am–5:00 pm.

Pay range $17.31–$24.24 per hour, depending on experience. Requires a high school diploma and at least one year of customer service; medical front office and Epic experience are

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Minimum 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong keyboarding skills required.

Responsibilities

• Greet patients and families warmly and provide excellent customer service.
• Collect co-pays, obtain and complete insurance information.
• Answer phone calls and schedule appointments.
• Multitask effectively in a fast-paced team environment.

Skills

Customer service

Phone skills

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

The Vancouver Clinic is seeking a Front Desk Representative for our 87th Ave location in Vancouver, WA. You will warmly greet patients and families, collect co-pays, gather insurance information, answer phones, and schedule appointments in a fast-paced, team-oriented environment. Schedule: Monday–Friday 8:00 am–5:00 pm.

Pay range $17.31–$24.24 per hour, depending on experience. Requires a high school diploma and at least one year of customer service; medical front office and Epic experience are