Mobile Patient Services Specialist

The Vancouver Clinic, Inc. P.S.; United States; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Job summary

Vancouver Clinic is seeking a Patient Services Representative (Mobile) at Salmon Creek 1 in Vancouver, WA. You will welcome patients and their families, collect co-pays, obtain insurance information, answer calls, and schedule appointments.

The role requires a friendly demeanor, teamwork, and the ability to multitask in a fast-paced setting. A high school diploma and 1 year of customer service experience are required; Epic experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcome and greet patients and their families.
• Collect co-pays and obtain insurance information.
• Answer phone calls and schedule appointments.
• Multitask effectively in a fast-paced environment.

Skills

Customer service

Phone skills

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic is seeking a Patient Services Representative (Mobile) at Salmon Creek 1 in Vancouver, WA. You will welcome patients and their families, collect co-pays, obtain insurance information, answer calls, and schedule appointments.

The role requires a friendly demeanor, teamwork, and the ability to multitask in a fast-paced setting. A high school diploma and 1 year of customer service experience are required; Epic experience is a plus.