Evening Front Desk Associate — Medical Office

Vancouver Clinic; Vancouver (WA); On-site; USD 25,000 - 29,000; Full time

Job summary

Vancouver Clinic in Vancouver, WA seeks a Front Desk Representative to warmly welcome patients and families, collect co-pays, verify insurance, and answer calls. You’ll need strong customer service and teamwork to multitask in a fast-paced medical office.

The role requires a High School Diploma, 1 year of customer service experience, and preferred Epic experience. Schedule is 4:00pm–8:00pm, Monday–Friday, with a full-time training period of 4–6 weeks.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Greet and welcome patients and families with a friendly demeanor.
• Collect co-pays and verify insurance information.
• Answer phone calls and schedule appointments.
• Maintain accurate patient records and assist with front desk duties.
• Support a fast-paced team in a medical office environment.

Skills

Customer service

Phone skills

Multitasking

Keyboarding

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic in Vancouver, WA seeks a Front Desk Representative to warmly welcome patients and families, collect co-pays, verify insurance, and answer calls. You’ll need strong customer service and teamwork to multitask in a fast-paced medical office.

The role requires a High School Diploma, 1 year of customer service experience, and preferred Epic experience. Schedule is 4:00pm–8:00pm, Monday–Friday, with a full-time training period of 4–6 weeks.