Medical Front Desk Representative – 8–5, Full-Time

The Vancouver Clinic; Vancouver (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, vision insurance

Total Rewards Program

Job summary

Vancouver Clinic is seeking a Front Desk Representative for the 87th Ave location in Vancouver, WA. You will greet patients and families, collect co-pays, verify insurance details, answer calls, and schedule appointments. The role requires a friendly demeanor and teamwork in a fast-paced setting.

Eligibility includes a High School Diploma or equivalent and at least 1 year of medical front office/customer service experience. Epic experience is preferred; strong keyboarding skills are expected.

Qualifications

• Minimum of 1 year of customer service experience required.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcome and greet patients and their families.
• Collect co-pays and obtain/complete insurance information.
• Answer phone calls and schedule appointments.
• Multitask effectively in a fast-paced environment.

Skills

Customer service

Phone skills

Multitasking

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic is seeking a Front Desk Representative for the 87th Ave location in Vancouver, WA. You will greet patients and families, collect co-pays, verify insurance details, answer calls, and schedule appointments. The role requires a friendly demeanor and teamwork in a fast-paced setting.

Eligibility includes a High School Diploma or equivalent and at least 1 year of medical front office/customer service experience. Epic experience is preferred; strong keyboarding skills are expected.