Mobile Neighborhood Maintenance Specialist

Redwood Living; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Redwood Living in Indianapolis, IN is seeking a Neighborhood Service Specialist to provide hands-on maintenance, support on-site teams, and uphold neighborhood standards through preventative maintenance and timely repairs.

The role requires basic plumbing, electrical, carpentry, and general repair skills, onboarding of new technicians, coordination with regional managers, and timely, professional response to resident requests.

Qualifications

• High School Diploma or GED required.
• Trade certification preferred.
• EPA/HVAC certification required or ability to obtain within 6 months.
• 3 years relevant work experience required.
• Supervisory experience preferred.
• Computer literacy with MS Office.

Responsibilities

• Fill in at sites with Service Technician vacancies.
• Onboard and support new Service Technicians as it relates to policy and procedure.
• Perform site inspections under the direction of the Regional Manager and Vice Presidents of Property Operations.
• Obtain bids, interview contractors, conduct follow up and support special projects as assigned.
• Assist current neighborhood teams as needed and directed by the Regional Manager.
• Repair and maintain facilities, buildings, grounds, and equipment at assigned Neighborhood.
• Perform light plumbing, electrical, carpentry, masonry, glazing, painting and drywall tasks.
• Perform minor repairs of plumbing systems and water heaters.
• Service kitchen appliances, washers, dryers and garage issues when necessary.
• Prepare vacated apartment homes for release quickly and professionally.
• Direct vendors on repair issues, installation needs and grounds maintenance.
• Plow driveways and roads, as well as shoveling pathways in winter when instructed.
• Respond to resident complaints and concerns in a timely, professional manner.
• Repair windows, floors, plaster, drywall or other parts of building structures.
• Diagnose mechanical problems and determining how to best fix them.
• Perform routine preventative maintenance to uphold the Redwood brand and resident satisfaction.
• Use hand and power tools and testing devices.
• Follow all safety standards at all times.
• Meet with the Neighborhood Manager to review service requests.
• Prioritize daily tasks, ordering parts/supplies as needed.
• Provide emergency maintenance availability for residents.
• Complete service requests in a timely fashion.
• Perform general cleaning of buildings at neighborhood.
• Attend staff meetings and interact with vendors when needed/assigned.
• Maintain weather log for snow/ice removal.

Skills

Respectfulness

Leadership

Time management

Communication

Multitasking

Troubleshooting

Education

High School Diploma or GED

Trade certification preferred

EPA/HVAC certification or ability to obtain in 6 months

3 years relevant work experience

Supervisory experience preferred

MS Office proficiency

Job description

Redwood Living in Indianapolis, IN is seeking a Neighborhood Service Specialist to provide hands-on maintenance, support on-site teams, and uphold neighborhood standards through preventative maintenance and timely repairs.

The role requires basic plumbing, electrical, carpentry, and general repair skills, onboarding of new technicians, coordination with regional managers, and timely, professional response to resident requests.