Mobile Field Service Technician — Forklifts & Equipment

southernstatesmh; Macon (GA); On-site; USD 57,308,000 - 100,289,000; Full time

Benefits offered by this job

Your own van and tools to use!

401(k) with company matching

Dental insurance

Health insurance

Vision Insurance

PTO and Vacation

Paid Holidays

Flexible Spending Account

Life Insurance

Tuition Reimbursement

Job summary

Southern States Material Handling seeks a Field Service Mechanic/Technician to troubleshoot and repair propane, diesel, and electric forklifts, pallet jacks, reach trucks, and related equipment. You will be given a service van and tools, travel within the territory, and grow your skill set through hands-on experience.

The role requires mechanical aptitude with at least 1 year of experience, a high school diploma or GED, and the ability to lift up to 100 lbs.

Qualifications

• 1 year of mechanical knowledge preferred.
• Experience with farm, construction, material handling, diesel equipment, small engines, and/or lift trucks.
• Ability to define problems, collect data, and draw valid conclusions from technical instructions.
• Strong verbal and written communication skills.
• Excellent customer relationship skills.
• Excellent time management skills.
• Ability to lift/carry up to 100 lbs.
• Proficiency with tablets and smartphones.

Responsibilities

• Troubleshoot to locate mechanical, hydraulic, and electrical malfunctions; may need to operate test equipment.
• Operate forklifts for troubleshooting and quality assurance checks after repairs have been completed.
• Dismantle, assemble, or reassemble engines, transmissions, or differentials, fuel systems, and hydraulic and electric components.
• Service forklifts with water, fuel, oils, or lubricants and apply cleaning solvents when needed.
• Align, adjust, repair, or replace worn or broken mechanical components or parts.
• Use hand or power tools and precision measuring tools where needed.
• Ensure completion of work and satisfaction for our customers.
• Participate in TMHU training online.
• Manage multiple customer work orders in process and ensure timely completion with in less than two weeks.
• Ensure paperwork is complete, accurate, signed off on by our customer, and turned in promptly.
• Work with customers to identify and resolve equipment issues.
• Read, understand, and use the shop and parts manuals as well as operating manuals, blueprints schematics, and technical drawings.
• Contact proper personnel on full maintenance rental accounts when repairs are needed.
• Manage call response time within 2-3 hours of dispatch time; communicate with dispatcher to minimize drive time.
• Inform dispatch of location and job destination after every job is complete.
• Accurately quote customers for services or parts needed.
• Represent company in a professional manner encompassing our mission statement and values.
• Adhere to all posted and documented safety procedures as well as those required by the customer.

Skills

Mechanical knowledge

Farm equipment experience

Diesel equipment

Small engines

Customer relationships

Time management

Reading manuals

Education

High School diploma or GED

Technical school coursework in electrical, mechanical, or automotive field

ASE certifications

Tools

Test equipment

Diagnostic tablets

Smartphones

Job description

Southern States Material Handling seeks a Field Service Mechanic/Technician to troubleshoot and repair propane, diesel, and electric forklifts, pallet jacks, reach trucks, and related equipment. You will be given a service van and tools, travel within the territory, and grow your skill set through hands-on experience.

The role requires mechanical aptitude with at least 1 year of experience, a high school diploma or GED, and the ability to lift up to 100 lbs.