Mobile Expert – Tech Solutions & Customer Experience

T-Mobile; Summerville (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Medical insurance

Job summary

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey in a fast-paced retail setting.

The role emphasizes earning potential through base pay, training pay, and incentives, with access to comprehensive benefits and stock programs. You will build product knowledge and use digital tools to enhance the customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by business management.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging people

Age 18+

Legally authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey in a fast-paced retail setting.

The role emphasizes earning potential through base pay, training pay, and incentives, with access to comprehensive benefits and stock programs. You will build product knowledge and use digital tools to enhance the customer experience.