Mobile Expert: Tech Solutions & Customer Care

T-MOBILE USA, Inc.; Austin (TX); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Employee stock grants

Paid parental leave

Tuition assistance

Mobile service discounts

Job summary

T-MOBILE USA, Inc. seeks energetic Mobile Associates to support retail operations by engaging customers and addressing their technology needs. You'll demonstrate technology solutions and assist customers, fostering strong relationships to enhance their shopping journey.

With a starting base pay of $19.50 per hour, the compensation package includes extensive benefits such as medical insurance, paid time off, and an employee stock purchase plan. This role offers numerous opportunities for growth within an inspiring environment.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to meet individual needs.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues for a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. seeks energetic Mobile Associates to support retail operations by engaging customers and addressing their technology needs. You'll demonstrate technology solutions and assist customers, fostering strong relationships to enhance their shopping journey.

With a starting base pay of $19.50 per hour, the compensation package includes extensive benefits such as medical insurance, paid time off, and an employee stock purchase plan. This role offers numerous opportunities for growth within an inspiring environment.