Mobile Associate: Tech-Savvy Retail Sales & Service

T-MOBILE USA, Inc.; Edison (NJ); On-site; USD 20,500 - 24,000; Part time

Benefits offered by this job

Hourly training pay

Incentives upon promotion

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs. The role includes developing skills in customer interaction and utilizing digital tools to enhance the shopping journey.

The ideal candidate should possess communication skills, change agility, and a customer-centric mindset. The compensation includes an hourly wage starting at $20.50, plus additional training pay, with opportunities for promotion and incentives.

Qualifications

• At least 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology needs. The role includes developing skills in customer interaction and utilizing digital tools to enhance the shopping journey.

The ideal candidate should possess communication skills, change agility, and a customer-centric mindset. The compensation includes an hourly wage starting at $20.50, plus additional training pay, with opportunities for promotion and incentives.