Mobile Expert - Retail Tech, Growth & Stock Benefits

T-Mobile US Inc.; Kansas City (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring a Store-in-Store Mobile Associate in Kansas City to greet customers, demonstrate devices, explain benefits, and help shoppers stay connected in a fast-paced kiosk setting.

The role emphasizes energy, education, and solutions, with training provided; candidates must be 18+, authorized to work in the US, and comfortable meeting sales goals while delivering positive experiences.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment, educating and showcasing solutions.
• Complete training on store-in-store experience, new skills, products, and processes; apply knowledge to customers.
• Build rapport, drive sales activity, collect referrals, and foster customer loyalty.

Skills

Communication

Relationship Building

Sales

Customer Service

Product Knowledge

Leadership

Coaching

Customer Needs Identification

Sales Techniques

Consultative Selling

Customer Education

Customer Engagement

Customer Referrals

Customer Satisfaction

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Store-in-Store Mobile Associate in Kansas City to greet customers, demonstrate devices, explain benefits, and help shoppers stay connected in a fast-paced kiosk setting.

The role emphasizes energy, education, and solutions, with training provided; candidates must be 18+, authorized to work in the US, and comfortable meeting sales goals while delivering positive experiences.