Mobile Expert: Brand Ambassador & Tech Solutions Coach

tmobile; Plymouth (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Paid Holidays

Medical Insurance

Job summary

T-Mobile USA, Inc. is hiring Mobile Experts to join our Retail Team. You’ll serve customers, demonstrate devices and services, and drive sales while delivering a best-in-class experience on the sales floor.

You’ll use digital tools, participate in training, and collaborate with cross-channel teams to meet performance targets. This role requires a High School Diploma and a passion for customer service in a fast-paced wireless environment.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• 30 days T-Mobile Mobile Associate experience preferred.

Responsibilities

• Serving and selling to customers, providing best-in-class experience.
• Leverage digital tools in interactions and onboarding.
• Complete training on in-store experience, new skills and processes.

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Teamwork

Education

High School Diploma / GED

Job description

T-Mobile USA, Inc. is hiring Mobile Experts to join our Retail Team. You’ll serve customers, demonstrate devices and services, and drive sales while delivering a best-in-class experience on the sales floor.

You’ll use digital tools, participate in training, and collaborate with cross-channel teams to meet performance targets. This role requires a High School Diploma and a passion for customer service in a fast-paced wireless environment.