Mobile Experience Specialist

T-Mobile; Cedar Falls (IA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Annual Stock Grant

401(k)

Medical, dental, vision insurance

Paid time off

Tuition assistance

Job summary

T-Mobile is looking for Mobile Associates in Cedar Falls, Iowa to support retail operations by engaging customers and facilitating their technology needs. You'll develop product knowledge, demonstrate solutions, and enhance customer satisfaction through effective interactions.

The role requires high school education and customer service skills. You will receive a competitive hourly pay of $18, with potential incentives, and enjoy a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.
• Must be at least 18 years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete training on retail processes and wireless technologies.
• Collaborate for a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is looking for Mobile Associates in Cedar Falls, Iowa to support retail operations by engaging customers and facilitating their technology needs. You'll develop product knowledge, demonstrate solutions, and enhance customer satisfaction through effective interactions.

The role requires high school education and customer service skills. You will receive a competitive hourly pay of $18, with potential incentives, and enjoy a comprehensive benefits package including medical, dental, and vision insurance.