Wireless Tech & Customer Experience Specialist

T-Mobile; Marshalltown (IA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Annual Stock Grant

401(k) plan

Access to money coaches

Job summary

T-Mobile is seeking a Mobile Associate in Marshalltown, Iowa. This role involves engaging with customers, providing technology solutions, and driving sales in a dynamic retail environment. Candidates should have a High School Diploma and ideally 6 months of customer service or sales experience. The position offers $18/hour base pay with potential incentives, comprehensive training, and opportunities for career advancement. Employees also benefit from an inclusive culture that promotes growth and teamwork.

Qualifications

• At least 6 months of experience in sales or customer service.
• Passion for connecting with customers and providing resolutions.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver personalized technology and service solutions.
• Demonstrate product features using digital tools.
• Complete training on retail processes and systems.
• Collaborate with colleagues for a seamless customer experience.
• Perform other duties as assigned.

Skills

Customer advocacy

Sales proficiency

Team collaboration

Performance goal balancing

Digital tool usage

Education

High School Diploma/GED

Customer service/sales experience

Job description

T-Mobile is seeking a Mobile Associate in Marshalltown, Iowa. This role involves engaging with customers, providing technology solutions, and driving sales in a dynamic retail environment. Candidates should have a High School Diploma and ideally 6 months of customer service or sales experience. The position offers $18/hour base pay with potential incentives, comprehensive training, and opportunities for career advancement. Employees also benefit from an inclusive culture that promotes growth and teamwork.