Mobile Device Deployment Technician (MDM/UEM)

Mfinite Consulting LLC; Charlotte (NC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance with PPO options

Dental and vision coverage

Basic life insurance

Optional savings and early pay access

Job summary

Mfinite Consulting LLC is hiring an Endpoint MDM Deployment Technician for a contract assignment with Mecklenburg County IT Services in Charlotte, NC. You will deploy new mobile devices to County employees, provide first-line support for County-issued phones and tablets, and coordinate device handoffs with the UEM team.

The role requires hands-on device setup (iOS), experience with MDM platforms, and strong organizational skills to manage schedules, inventory, and secure disposal per policy.

Qualifications

• Hands-on experience deploying and configuring mobile devices, including iOS.
• Familiarity with a Mobile Device Management (MDM) platform such as Microsoft Intune, Workspace ONE (AirWatch) or similar.
• Strong troubleshooting skills with a patient, customer-service approach for end users.
• Strong organization for managing device schedules, tracking and handoffs.
• Attention to detail and commitment to IT security practices.

Responsibilities

• Configure and set up mobile devices in line with the Evergreen Refresh program.
• Coordinate device deployments to County employees, including scheduling, logistics and user handoff.
• Receive, process and track old devices for secure e-cycling and disposal under County policy.
• Provide first-level support for break/fix issues, troubleshooting and questions on County-issued mobile devices.
• Work with the UEM team so device transitions cause as little disruption as possible.
• Keep deployment, inventory and support records accurate and up to date.
• Follow County IT security standards and best practices in all deployment and support work.

Skills

Mobility device deployment

MDM troubleshooting

Customer service

Device scheduling & tracking

IT security practices

Education

CompTIA A+ certification

Microsoft Intune/Endpoint certification

Tools

Microsoft Intune

Workspace ONE (AirWatch)

Job description

Mfinite Consulting LLC is hiring an Endpoint MDM Deployment Technician for a contract assignment with Mecklenburg County IT Services in Charlotte, NC. You will deploy new mobile devices to County employees, provide first-line support for County-issued phones and tablets, and coordinate device handoffs with the UEM team.

The role requires hands-on device setup (iOS), experience with MDM platforms, and strong organizational skills to manage schedules, inventory, and secure disposal per policy.