Mobile Device Deployment Specialist

VIVA USA Inc; Charlotte (NC); On-site; USD 55,000 - 83,000; Full time

Job summary

VIVA USA Inc. is seeking an Endpoint MDM Deployment Contractor to support its Unified Endpoint Management team in Charlotte, NC. The role focuses on securely deploying mobile devices to end users and serving as the first line of support for client-issued devices.

You will configure devices, coordinate deployments, maintain documentation, and ensure compliance with IT security standards, while collaborating with the UEM team to minimize operational disruption.

Qualifications

• Hands-on experience with mobile device deployment and configuration.
• Experience with MDM platforms (Intune, AirWatch, or similar).
• Strong end-user support and troubleshooting skills.
• Excellent device scheduling and tracking abilities.
• Collaborative team player with strong customer service.
• Attention to IT security best practices.

Responsibilities

• Configure and set up mobile devices per Evergreen Refresh program.
• Coordinate deployments to end users, including scheduling and handoff.
• Receive, process, and track old devices for secure e-cycling and disposal per policy.
• Provide first-level support for break/fix issues and inquiries on client-issued devices.
• Collaborate with UEM team to ensure smooth device transitions with minimal disruption.
• Maintain deployment, inventory, and support documentation.
• Ensure compliance with client IT security standards during deployment and support.

Skills

Mobile deployment

MDM platforms

End-user support

Organization skills

Team collaboration

IT security

Job description

VIVA USA Inc. is seeking an Endpoint MDM Deployment Contractor to support its Unified Endpoint Management team in Charlotte, NC. The role focuses on securely deploying mobile devices to end users and serving as the first line of support for client-issued devices.

You will configure devices, coordinate deployments, maintain documentation, and ensure compliance with IT security standards, while collaborating with the UEM team to minimize operational disruption.