Endpoint MDM Deployment Technician – Contract

Mfinite Consulting LLC; Charlotte (NC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance with PPO options

Dental and vision coverage

Basic life insurance

Optional savings and early pay access

Job summary

Mfinite Consulting LLC is hiring an Endpoint MDM Deployment Technician for a contract assignment with Mecklenburg County IT Services in Charlotte, NC. You will deploy new mobile devices to County employees, provide first-line support for County-issued phones and tablets, and coordinate device handoffs with the UEM team.

The role requires hands-on device setup (iOS), experience with MDM platforms, and strong organizational skills to manage schedules, inventory, and secure disposal per policy.

Qualifications

• Hands-on experience deploying and configuring mobile devices, including iOS.
• Familiarity with a Mobile Device Management (MDM) platform such as Microsoft Intune, Workspace ONE (AirWatch) or similar.
• Strong troubleshooting skills with a patient, customer-service approach for end users.
• Strong organization for managing device schedules, tracking and handoffs.
• Attention to detail and commitment to IT security practices.

Responsibilities

• Configure and set up mobile devices in line with the Evergreen Refresh program.
• Coordinate device deployments to County employees, including scheduling, logistics and user handoff.
• Receive, process and track old devices for secure e-cycling and disposal under County policy.
• Provide first-level support for break/fix issues, troubleshooting and questions on County-issued mobile devices.
• Work with the UEM team so device transitions cause as little disruption as possible.
• Keep deployment, inventory and support records accurate and up to date.
• Follow County IT security standards and best practices in all deployment and support work.

Skills

Mobility device deployment

MDM troubleshooting

Customer service

Device scheduling & tracking

IT security practices

Education

CompTIA A+ certification

Microsoft Intune/Endpoint certification

Tools

Microsoft Intune

Workspace ONE (AirWatch)

Job description

• Charlotte, North Carolina, United States

Get County employees up and running on secure new mobile devices — and be their first call when something goes wrong.

Mfinite Consulting is hiring an Endpoint MDM Deployment Technician for a contract assignment with Mecklenburg County IT Services (ITS) in Charlotte, NC. You'll support the County's Unified Endpoint Management (UEM) team on its Evergreen Refresh initiative, deploying new mobile devices to County employees and providing first-line support for County-issued phones and tablets.

Pay & Schedule

• $23 – $26 per hour, based on experience
• Full-time, about 40 hours per week
• Contract assignment; W-2 hourly employee of Mfinite Consulting LLC

Benefits for Full-Time Employees

• Medical insurance with a choice of PPO plans
• Dental and vision coverage
• Basic life insurance
• Optional savings and early pay access

What You'll Do

• Configure and set up mobile devices (including iOS) in line with the County's Evergreen Refresh program
• Coordinate device deployments to County employees, including scheduling, logistics and user handoff
• Receive, process and track old devices for secure e-cycling and disposal under County policy
• Provide first-level support for break/fix issues, troubleshooting and questions on County-issued mobile devices
• Work with the UEM team so device transitions cause as little disruption as possible
• Keep deployment, inventory and support records accurate and up to date
• Follow County IT security standards and best practices in all deployment and support work

What You Need

• Hands-on experience deploying and configuring mobile devices, including iOS
• Familiarity with a Mobile Device Management (MDM) platform such as Microsoft Intune, Workspace ONE (AirWatch) or similar
• Strong troubleshooting skills and a patient, customer-service approach with end users
• Strong organization for managing device schedules, tracking and handoffs
• Attention to detail and commitment to IT security practices
• Eligible to work in the U.S. without sponsorship; able to pass a background check
• Must pass a drug test before starting

Great Fit If You Have

• Knowledge of county or government IT operations, policies and security standards
• Familiarity with device lifecycle management and e-cycling processes
• CompTIA A+ or Microsoft Intune/Endpoint certification
• Military or veteran background — we welcome veterans and military spouses

About Mfinite Consulting

Mfinite Consulting LLC is a veteran- and woman-owned company headquartered in Columbia, MD, with a team in Raleigh, NC. We place dependable, fully screened professionals with public-sector clients. Positive Outcomes. Proven Results.

Mfinite Consulting LLC is an Equal Opportunity Employer. Questions? Email [e-mail].