Mobile Device Deployment & Lifecycle Technician

Compucom Staffing; Miami (FL); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Job summary

CompucomStaffing is seeking a Mobile Device Support Technician to join the team onsite in Miami, FL. The role supports deployment, imaging, inventory management, provisioning, and lifecycle administration of enterprise mobile devices, serving as the onsite extension of the mobility program.

Responsibilities include device provisioning, rollout projects, asset management, logistics, and end-user support. Strong knowledge of MDM platforms and ITIL-based processes is preferred.

Qualifications

• Minimum 2+ years of relevant experience in mobile device support or deployments.
• Experience with enterprise mobile device rollouts and asset management preferably.
• Knowledge of device enrollment, security policies, and enterprise mobility concepts.
• Experience working in ITIL-based support environments is preferred.

Responsibilities

• Deploy, image, and configure mobile devices for deployment.
• Maintain accurate inventory records and lifecycle status for devices.
• Coordinate receiving, shipping, and provisioning within the mobilе device lifecycle.
• Troubleshoot provisioning and enrollment issues; escalate to MDM admins as needed.
• Ensure devices are deployed according to corporate standards and security requirements.

Skills

Mobile device deployment

MDM platforms

ITIL experience

Organization skills

Time management

Problem solving

Intune/WXONE/M MaaS360

Tools

Microsoft Intune

VMware Workspace ONE

MobileIron

MaaS360

Job description

CompucomStaffing is seeking a Mobile Device Support Technician to join the team onsite in Miami, FL. The role supports deployment, imaging, inventory management, provisioning, and lifecycle administration of enterprise mobile devices, serving as the onsite extension of the mobility program.

Responsibilities include device provisioning, rollout projects, asset management, logistics, and end-user support. Strong knowledge of MDM platforms and ITIL-based processes is preferred.