Mobile Deployment Technician – Onsite IT Support & Device Mgmt

CCS Global Tech; Charlotte (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

CCS Global Tech is seeking a Mobile Deployment Technician to support on-site device deployment and endpoint management in Charlotte, NC. The role focuses on configuring devices, coordinating logistics, and providing Level 1 support in a local-only setting.

Ideal candidates will have 3+ years of experience with mobile device deployment and proficiency with MDM tools like Intune or AirWatch, strong troubleshooting and customer service skills, and solid inventory management abilities.

Qualifications

• 3+ years of mobile device deployment/configuration experience.
• Strong troubleshooting and customer support skills.
• Experience with device tracking, scheduling, and inventory management.
• Experience with MDM/UEM environments and IT security best practices.

Responsibilities

• Configure and deploy mobile devices, including iOS devices.
• Coordinate device scheduling, logistics, and end-user handoffs.
• Provide Level 1 troubleshooting and break/fix support.
• Track device inventory, returns, and lifecycle activities.
• Support MDM/UEM environments and follow IT security best practices.

Skills

Mobile device deployment

Troubleshooting

Customer support

Inventory tracking

IT security best practices

Tools

Intune

AirWatch

Job description

CCS Global Tech is seeking a Mobile Deployment Technician to support on-site device deployment and endpoint management in Charlotte, NC. The role focuses on configuring devices, coordinating logistics, and providing Level 1 support in a local-only setting.

Ideal candidates will have 3+ years of experience with mobile device deployment and proficiency with MDM tools like Intune or AirWatch, strong troubleshooting and customer service skills, and solid inventory management abilities.