Deskside Support Technician – Client Desk & Walk-Up

Artech Information System LLC; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading IT staffing company is seeking a skilled deskside support technician in Houston, Texas. The role requires at least 3 years of experience and proficiency in supporting clients in a Windows 7 environment. Candidates should exhibit excellent customer satisfaction skills and ideally have experience in a trade floor setting. This position offers a duration of 12 months with potential for extension.

Qualifications

• At least 3 years of experience as a deskside support technician.
• Proficient in supporting clients in a Windows 7 environment.
• Experience in trade floor support is helpful.

Responsibilities

• Provide deskside support to clients.
• Handle walk-up support requests.
• Ensure excellent customer satisfaction.

Skills

Deskside support

Client support in Win 7

Excellent customer satisfaction skills

Tools

Mac support

Mobility device support

Job description

A leading IT staffing company is seeking a skilled deskside support technician in Houston, Texas. The role requires at least 3 years of experience and proficiency in supporting clients in a Windows 7 environment. Candidates should exhibit excellent customer satisfaction skills and ideally have experience in a trade floor setting. This position offers a duration of 12 months with potential for extension.