Mobile Customer Support Specialist

Spectrum; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Spectrum is hiring a Mobile Customer Service Representative to support Spectrum Mobile customers. You will handle inbound calls, resolve billing and activation questions, and maintain strong customer relationships in a fast-paced call center setting.

The role emphasizes problem-solving, effective communication, and multitasking across systems and processes in a bustling Spectrum environment.

Qualifications

• Education: High school diploma or equivalent.
• Schedule: Ability to work a variety of schedules including nights, weekends, and holidays.
• Language: Ability to read, write, speak and understand English.

Skills

Communication

Organization

Time management

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Typing

Job description

Spectrum is hiring a Mobile Customer Service Representative to support Spectrum Mobile customers. You will handle inbound calls, resolve billing and activation questions, and maintain strong customer relationships in a fast-paced call center setting.

The role emphasizes problem-solving, effective communication, and multitasking across systems and processes in a bustling Spectrum environment.