Mobile Troubleshooter & Customer Support Specialist

Spectrum; Saint Petersburg (FL); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Spectrum is seeking a Mobile Repair focused Customer Service Representative in Saint Petersburg, FL to support inbound calls, answer questions, and resolve account issues for our mobile services. You’ll work in a fast-paced, team-oriented environment and help customers stay connected with clear, patient communication.

The role emphasizes problem solving, multitasking, and professional service as part of a Fortune 100 company.

Qualifikationen

• Education: High school diploma or equivalent.
• Schedule: Ability to work nights, weekends, and holidays.
• Language: Read, write, speak and understand English.

Aufgaben

• Handle inbound calls to resolve a variety of topics related to mobile service, billing, and activation.
• Provide knowledgeable and efficient customer service while maintaining accurate account information.
• Represent Spectrum and strengthen relationships with customers in a fast-paced call center environment.
• Demonstrate problem-solving, patience, and multitasking to satisfy customer inquiries.

Kenntnisse

Communication

Organization

Time management

Multi-tasking

Customer service

Ausbildung

High school diploma or equivalent

Tools

MS Office

Computer skills

Typing

Jobbeschreibung

Spectrum is seeking a Mobile Repair focused Customer Service Representative in Saint Petersburg, FL to support inbound calls, answer questions, and resolve account issues for our mobile services. You’ll work in a fast-paced, team-oriented environment and help customers stay connected with clear, patient communication.

The role emphasizes problem solving, multitasking, and professional service as part of a Fortune 100 company.