Mobile Crisis Outreach Specialist

THERAPEUTIC ALTERNATIVES INC; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

THERAPEUTIC ALTERNATIVES INC in Wake County is seeking a qualified professional to support the CORE Team by conducting face-to-face outreach, coordinating services, and linking individuals to care within 7 days of enrollment.

The role requires a bachelor’s degree in a human services field, at least one year of experience with mental health or substance use disorders, a valid NC driver’s license, and willingness to participate in training, reporting, and collaboration with EMS partners.

Qualifications

• Bachelor’s degree in a human service field with MH/DD/SA experience.
• At least one year of experience working with individuals with mental health or substance use disorders.
• Training to be completed within the first 90 days of hire.
• No substantiated findings on NC Personnel Registry/Health Care Program and must not be listed on the SBI/DMV list.

Responsibilities

• Co-locate at a designated Emergency Medical Services station in Wake County.
• Provide face-to-face outreach to Wake County residents identified by EMS within 24-48 business hours.
• Use EMS platform data to respond to repeat callers and complete SDOH assessments.
• Link individuals to identified services within 7 days of enrollment and coordinate care.
• Obtain clinical/medical consultation when necessary and notify treatment providers of engagement.

Skills

Bachelor’s degree in human services

MH/DD/SA experience

Substance use disorder experience

First-hand outreach experience

Education

Bachelor's degree in human services

Job description

THERAPEUTIC ALTERNATIVES INC in Wake County is seeking a qualified professional to support the CORE Team by conducting face-to-face outreach, coordinating services, and linking individuals to care within 7 days of enrollment.

The role requires a bachelor’s degree in a human services field, at least one year of experience with mental health or substance use disorders, a valid NC driver’s license, and willingness to participate in training, reporting, and collaboration with EMS partners.