Mobile Crisis Intervention Specialist

City of Phoenix; Phoenix (AZ); Presencial; USD 39.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Traditional pension with employer and/

401(a) and 457 plans with employer

Medical plans (HMO/PPO/HSA)

Post-Employment Health Plan

Wellness incentive

Dental, vision, life insurance

Long-term disability

Bus/light rail pass

Tuition reimbursement up to 6500

Paid time off and parental leave

Student loan forgiveness

Descripción de la vacante

City of Phoenix is hiring a Crisis Intervention Specialist to join the 24/7 Crisis Response/Behavioral Unit. The role involves responding to 911 calls, conducting on-site assessments, de-escalation, emotional support, and resource referrals.

You will collaborate with police and fire personnel, medical staff, and community partners to stabilize clients. Ideal candidates have 2+ years of crisis intervention experience and a relevant bachelor's degree; a master's degree is preferred and may count

Formación

• Two years experience in crisis intervention, counseling, or working with crime victims.
• Bachelor's degree in social work, psychology, counseling or related field.
• Master's degree in the same disciplines preferred and will count toward one year of required experience.
• Other combinations of experience and education may be substituted.

Responsabilidades

• Respond to 911 crisis calls as part of a two-person Crisis Response Unit or Behavioral Unit.
• Conduct on-site assessments and interventions in emergencies including mental health, abuse, trauma.
• Use de-escalation techniques to diffuse tense situations and ensure safety.
• Provide emotional support, crisis counseling and resource referrals.
• Collaborate with law enforcement and emergency medical services to coordinate interventions.
• Act as liaison between clients and first responders, medical staff, and community partners.
• Transport clients to homes or social services agencies; perform short-term case management.
• Maintain reports and documentation; ensure regular attendance.

Conocimientos

Crisis intervention

Communication skills

Bilingual Spanish (preferred)

Confidentiality

Educación

Bachelor's degree in social work/psychology/c counseling or related field

Master's degree preferred

Descripción del empleo

City of Phoenix is hiring a Crisis Intervention Specialist to join the 24/7 Crisis Response/Behavioral Unit. The role involves responding to 911 calls, conducting on-site assessments, de-escalation, emotional support, and resource referrals.

You will collaborate with police and fire personnel, medical staff, and community partners to stabilize clients. Ideal candidates have 2+ years of crisis intervention experience and a relevant bachelor's degree; a master's degree is preferred and may count