Mobile Crisis Counselor 24/7 Mental Health Support

Collaborative Support Programs of NJ; Newark (NJ); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage (DMO)

Vision insurance

6 weeks PTO

11 holidays

Job summary

Collaborative Support Programs of NJ (CSPNJ) seeks a full-time Bachelor Level Crisis Counselor to join the Mobile Crisis Outreach Response Teams (MCORT) in Middlesex and Union counties. You will respond to 988-dispatched calls, provide crisis stabilization, and connect clients with ongoing community resources.

Applicants must hold a Bachelor’s degree in a mental health field and have at least two years of crisis experience, with strong documentation, communication, and trauma-informed skills.

Qualifications

• Must have a Bachelor’s degree in a mental health related discipline.
• 2+ years of experience in a crisis setting.
• Ability to write clear, concise, and accurate billable progress notes.
• Excellent communication, assessment, and people skills.
• A high level of patience and emotional resilience.
• Ability to remain calm under pressure in challenging situations.
• Strong critical thinking and time-management skills.
• Ability to engage and support individuals with mental health diagnoses with empathy and trauma-informed approaches.
• Proficient with Microsoft Office and possess strong computer skills.
• Bilingual skills are a plus.
• Must have a valid NJ Driver’s License with acceptable driving record.
• Lived Experience: CSPNJ values hiring people with lived experience.

Responsibilities

• Provide immediate support and crisis intervention; promote mental health and wellness.
• Document services based on billing and regulatory standards; reflect all demographic data.
• Demonstrate competency in care, trauma-informed, de-escalation, suicide assessment, and safety planning.
• Develop individual care plans for each crisis.
• Link to ongoing community mental health services and follow-up contacts.
• Collaborate with individuals to identify strengths, goals, and recovery pathways.
• Develop and implement person-centered plans to empower recovery.
• Coordinate with community referral sources and stabilization provider networks.

Skills

Crisis intervention

De-escalation techniques

Written progress notes

Clear communication

Empathy

Trauma-informed approach

Time management

Driver's license

Bilingual (nice to have)

Microsoft Office / computer skills

Education

Bachelor's degree in mental health discipline

Tools

Microsoft Office

Job description

Collaborative Support Programs of NJ (CSPNJ) seeks a full-time Bachelor Level Crisis Counselor to join the Mobile Crisis Outreach Response Teams (MCORT) in Middlesex and Union counties. You will respond to 988-dispatched calls, provide crisis stabilization, and connect clients with ongoing community resources.

Applicants must hold a Bachelor’s degree in a mental health field and have at least two years of crisis experience, with strong documentation, communication, and trauma-informed skills.