Mobile Crisis Case Manager: Rapid Care & Coordination

SOUTHERN HIGHLANDS COMMUNITY MENTAL HEALTH C; Princeton (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Southern Highlands Community Mental Health Center in Princeton, WV is seeking a Case Manager to join our Mobile Crisis Team. This role provides immediate support, care coordination, and connection to community services during behavioral health crises.

You will assess crises, coordinate services, advocate for clients, and collaborate with clinicians, hospitals, law enforcement, and schools to stabilize situations and reduce hospitalization whenever possible.

Qualifications

• Licensed social work, nursing, or psychology credentials or relevant degree.
• Experience with behavioral health populations preferred.
• Ability to work in mobile crisis settings and coordinate services.

Responsibilities

• Respond to behavioral health crises in community settings as part of Mobile Crisis Team.
• Assist with crisis assessments and service planning under licensed supervision.
• Coordinate immediate services and referrals to reduce hospitalization or escalation.
• Advocate for access to behavioral health, medical, social, and community resources.
• Collaborate with clinicians, hospitals, law enforcement, schools, and community providers.
• Provide follow-up care coordination and monitor ongoing needs after crisis intervention.
• Conduct intakes, screenings, and biopsychosocial assessments as needed.
• Document services and progress timely.
• Participate in after-hours or on-call crisis rotation as required.

Skills

Crisis-response skills

Communication skills

Care coordination

Advocacy

Flexibility

Education

Licensed Social Worker

Licensed Registered Nurse

Psychologist with a Master’s or Doctoral degree

Bachelor’s or Master’s degree in a human services-related field

Job description

Southern Highlands Community Mental Health Center in Princeton, WV is seeking a Case Manager to join our Mobile Crisis Team. This role provides immediate support, care coordination, and connection to community services during behavioral health crises.

You will assess crises, coordinate services, advocate for clients, and collaborate with clinicians, hospitals, law enforcement, and schools to stabilize situations and reduce hospitalization whenever possible.