Mobile Crisis Case Manager – Frontline Mental Health

Southside Behavioral Health; Virginia; On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Personal Development

Flexible Work Practices

Employee Resources

Job summary

Southside Behavioral Health is seeking a Crisis Care Case Manager to join the Crisis Response Team serving the Halifax, Mecklenburg, and Brunswick VA counties. The role involves responding to mental health crises in clinics or the community, performing risk assessments, and providing crisis interventions on 12-hour shifts (8:00–20:00 or 20:00–08:00).

The ideal candidate holds a Bachelor's in Human Services and a QMHP license or QMHP-T eligibility within 3 months.

Qualifications

• Bachelor's degree in human services or related field required.
• QMHP license required or QMHP-T eligibility within 3 months of hire.
• Must become certified as Emergency Services Prescreener within 6 months of hire if eligible.
• Must pass criminal background and drug screening.
• Valid driver’s license and safe driving record required.
• Mobile crisis certified.

Responsibilities

• Responds to behavioral health crisis situations with empathy and compassion.
• Conducts comprehensive risk assessments and mental health evaluations of individuals presenting in crisis onsite, at CITAC location, or in the community.
• Responds to crises at SBH locations, hospitals, schools, jails, and in the community, including client residences.
• Provides crisis intervention techniques to assist with development of coping skills.
• Will conduct preadmission screening evaluations as necessary, and must be observed by a licensed professional to complete this task.
• Answers crisis calls and provides over-the-phone interventions and treatment options for follow up.

Skills

Empathy

Crisis intervention

Driver's license

Education

Bachelor's Degree in Human Services

QMHP license

QMHP-T eligibility within 3 months

Emergency Services Prescreener certification

Job description

Southside Behavioral Health is seeking a Crisis Care Case Manager to join the Crisis Response Team serving the Halifax, Mecklenburg, and Brunswick VA counties. The role involves responding to mental health crises in clinics or the community, performing risk assessments, and providing crisis interventions on 12-hour shifts (8:00–20:00 or 20:00–08:00).

The ideal candidate holds a Bachelor's in Human Services and a QMHP license or QMHP-T eligibility within 3 months.